This Refund & Cancellation Policy applies to SEO strategy services purchased through NavBoostSEO, operated by Youssef El Uali, Morocco.
1. Service Description
NavBoostSEO provides one-time, research-based SEO strategy services. The service involves reviewing information provided by the client, analyzing the client’s website and relevant search results, and developing a customized SEO strategy.
Because the service involves research and professional work performed specifically for each client, refunds are subject to the terms below.
2. Cancellation Before Work Begins
If you purchase the service and request cancellation before NavBoostSEO has started reviewing your website, business information, or other materials, you may request a full refund.
Once work has started, the purchase may no longer be eligible for a full refund.
3. Refunds After Work Has Started
Because the service is customized and involves time spent researching and preparing the strategy, payments are generally non-refundable once work has started.
However, NavBoostSEO may consider a partial or full refund in exceptional circumstances at its discretion.
Examples may include:
- A technical issue prevents NavBoostSEO from reasonably providing the service.
- NavBoostSEO determines that it cannot complete the service for reasons within its control.
- Other circumstances where a refund is considered appropriate.
A refund will not normally be provided simply because the client does not agree with the strategy, changes their business direction, decides not to implement the recommendations, or does not achieve the results they expected.
4. Cancellation by NavBoostSEO
NavBoostSEO reserves the right to cancel an order if the requested service cannot reasonably be provided, the information supplied is materially incomplete or misleading, or circumstances arise that prevent the service from being completed.
If NavBoostSEO cancels an order before delivering the service, the client will generally receive a full refund.
5. SEO Results
NavBoostSEO does not guarantee specific rankings, traffic levels, revenue, leads, conversions, or other search-engine results.
Search-engine performance can be affected by many factors outside of NavBoostSEO’s control, including search-engine algorithm changes, competitors, market conditions, website changes, and actions taken by the client or third parties.
Therefore, failure to achieve a particular SEO result is not, by itself, grounds for a refund.
6. Client Information and Cooperation
The client is responsible for providing accurate and sufficient information needed to prepare the strategy.
If additional information is reasonably required, NavBoostSEO may contact the client before or during the work.
Delays caused by missing information, inaccessible website systems, unavailable accounts, or lack of client cooperation may affect the delivery timeline and do not automatically create a right to a refund.
7. Refund Requests
To request a cancellation or refund, contact NavBoostSEO using the contact information provided on the website.
Please include:
- Your name
- The email address used for the purchase
- The date of purchase
- The reason for the request
NavBoostSEO will review the request and respond within a reasonable period.
8. Payment Processing
Payments may be processed through third-party payment providers such as PayPal. Refunds approved by NavBoostSEO will generally be issued through the original payment method where possible.
Third-party payment-provider policies may also apply to the processing of payments and refunds.
9. Changes to This Policy
NavBoostSEO may update this Refund & Cancellation Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact
For questions about cancellations or refunds, please contact NavBoostSEO through the contact information provided on the website.
NavBoostSEO
Morocco